Information Technology Specialist Degree and Course Competencies

Information Technology Degree and Course Competencies

The Information Technology Specialist program has specific degree outcome standards. The degree standards are the general skills that students should have upon the completion of the Information Technology Specialist degree.

In addition to the ITS degree standards each CIOS course has course competencies. The course competencies are consistent with the degree standards.

Catalog Descriptions, Competencies, and Class Syllabi

Catalog descriptions for CIOS courses provide a generic description of the course subject. The description is written so that when the technology changes we can adapt to the change without having to change the specific wording in the catalog.

Competencies are the specific skills that students should learn in our courses. Competencies provide a consistent framework that is adapted, by our instructors, for teaching specific courses.

Class syllabi reflect the individual implementation of the course competencies. For example the CIOS 212 Advanced Microcomputer Operating Systems competencies are modified to reflect the actual courses that we teach:

·         CIOS 212 Advanced Microcomputer Operating Systems: Windows 2000 Server, and

·         CIOS 212 Microcomputer Operating Systems: Linux.

As the features of operating systems change the syllabus should reflect these changes. When the competencies are revised they should also reflect changes in technology.

Course Competencies and Certification

Our course competencies, where appropriate, are consistent with industry certification requirements. The purpose of our courses is knowledge and skill mastery. If there is an industry certification for the course, we will consider the certification competencies in the course design.

Course competencies are based on skills and student outcomes. They are flexible enough to provide for a variety of delivery techniques, computer platforms, and are application independent.

Course Competencies and Credit for Prior Learning

The purpose of our program is to enhance and expand current skills. Students should not have to take classes that do not serve a purpose. We do not believe in “busy work.”

If the competencies or expectations for a course are already met through other means, such as workshops, self-education, or experience, equivalent class work will not be required. Competencies will need to be proven through demonstration, examples of previous work, and interviews.

In many cases taking more advanced courses, built on a student’s competencies, are an alternative to credit for prior learning. For example a student who has extensive knowledge, or even certification, using Windows XP might take CIOS 212 Windows 2000 server as an alternative to credit for prior learning.

Course Competencies and Articulation Agreements

Articulation agreements define how different courses, offered at different schools or colleges, have a similar set of expectations or competencies. An articulation agreement specifies that courses with different designators and/or course numbers have a similar set of competencies and similar student outcomes. Articulation agreements are built on course competencies. As long as the course competencies are met, we will able to articulate or match courses so that students get the appropriate academic credit.

Information Technology Specialist Degree Competencies

Program Purpose

The purpose of the Information Technology Specialist program (ITS) is to train students for beginning to intermediate Information Technology positions. The Information Technology Specialist (ITS) program provides students the means to get the education, experience and certification necessary for employment.

Information Technology Skills

Students who earn the Information Technology Specialist Certificate or Degree will learn the following Information Technology skills:

·         Applications Skills

Students will learn to use and support essential office applications including word processing, spreadsheets and databases. Students may also learn to use and support graphics, web design, and desktop publishing applications. Students will be able to apply microcomputer applications to meet specific user needs.

·         Operating Systems Skills

Students will learn essential operating systems skills including installing, upgrading, and troubleshooting multiple operating systems.

·         Hardware Skills

Students will learn to diagnose and solve hardware problems, install new hardware, and to recommend and install hardware upgrades.

·         Networking Skills

Students will learn to use, configure, troubleshoot, and install current network technology.

·         Troubleshooting Skills

Students will learn to research solutions to hardware, software, and networking problems. Students will develop a method of troubleshooting that can be used to solve practical problems.


Professional Skills

Students who earn the Information Technology Specialist Degree or Certificate will learn the following professional skills:

·         Independent Thinking and Research Skills

Students will learn to research technology problems, provide technology support, and to learn new technology tools. Students will learn to acquire new skills, independently, in order to keep their skills current.

·         Human Relations and Support Skills

Students will learn to help other technology users, develop training and maintenance plans and to translate their technical knowledge so that others can use it. Students will also learn to respect and meet the diverse technical support needs of computer users.

·         Professional Practices

Students will learn to document their work, write clearly and appropriately in an Information Technology context, respect user’s data, including backup and security, and to think through the ethical consequences of Information Technology decisions.

·         Project Implementation and Management

Students will learn to plan, implement and manage projects. Students will be able to organize, budget, evaluate, and finish projects that meet IT needs.

·         Professional Development

Students will be able to develop IT skills through our certification programs and our professional development courses. Students who are non-degree seeking will be able to acquire skills that are current and comprehensive. We are constantly adding and revising our courses to meet the professional development needs of the Information Technology field.

Information Technology Specialist Course Competencies

CIOS 100 Introduction to Personal Computers

CIOS 105 Computer Software Applications

CIOS 110 Microcomputer Operating System

CIOS 130 Microcomputer Word Processing

CIOS 133 Microcomputer Presentation Software

CIOS 135 Microcomputer Spreadsheets

CIOS 146 Using the Internet

CIOS 150 Computer Business Applications

CIOS 210 Hardware and Software Configuration and Troubleshooting

CIOS 211 Computer Technical Support

CIOS 212 Advanced Microcomputer Operating Systems

CIOS 214 IT Troubleshooting Skills (No Competency Yet)

CIOS 215 Information Technology Certification 1

CIOS 216 Information Technology Certification 2

CIOS 217 Information Technology Certification 3

CIOS 218 Information Technology Certification 4

CIOS 233 Desktop Publishing

CIOS 240 Microcomputer Databases

CIOS 242 Advanced Databases

CIOS 245 Networking and Communications

CIOS 246 Advanced Internet

CIOS 247 Advanced Networking and Communications

CIOS 251 Integrated Software

CIOS 255 Microcomputer Graphics

CIOS 256 Internet Authoring and Design
CIOS 257 Digital Video (No Competency Yet)

CIOS 258 Digital Photography (No Competency Yet)

CIOS 270 Microcomputer Programming

CIOS 275 Information Technology: Special Topics

CIOS 276 Independent Project

CIOS 282 Cooperative Work Experience


 


ITS Program Competencies

CIOS/ITS Courses

Application Skills

CIOS 105 Computer Software Applications
CIOS 130 Microcomputer Word Processing
CIOS 132 Microsoft Word
CIOS 133 Microcomputer Presentation Software
CIOS 135 Microcomputer Spreadsheets
CIOS 146 Using the Internet
CIOS 150 Computer Business Applications
CIOS 230 Advanced Word Processing
CIOS 231 Introduction to Desktop Publishing
CIOS 233 Desktop Publishing
CIOS 234 Advanced Desktop Publishing
CIOS 240 Microcomputer Databases
CIOS 242 Advanced Databases
CIOS 246 Advanced Internet
CIOS 251 Integrated Software
CIOS 255 Microcomputer Graphics
CIOS 256 Internet Authoring and Design
CIOS 270 Microcomputer Programming

Operating System Skills

CIOS 110 Microcomputer Operating Systems
CIOS 210 Hardware and Software Configuration and Troubleshooting
CIOS 212 Advanced Microcomputer Operating Systems
CIOS 215, 216, 217, and 218 IT Certification
CIOS 275 Information Technology: Special Topics

Hardware Skills

CIOS 210 Hardware and Software Configuration and Troubleshooting
CIOS 215, 216, 217, and 218 IT Certification
CIOS 275 Information Technology: Special Topics

Networking Skills

CIOS 245 Networking and Communications
CIOS 247 Advanced Networking
CIOS 246 Advanced Internet
CIOS 215, 216, 217, and 218 IT Certification
CIOS 275 Information Technology: Special Topics

Troubleshooting Skills

CIOS 211 Providing Computer Support
CIOS 210 Hardware and Software Configuration and Troubleshooting
CIOS 215, 216, 217, and 218 IT Certification
CIOS 275 Information Technology: Special Topics

Independent Thinking and Research Skills

CIOS 211 Providing Computer Support
CIOS 276 Independent Project
CIOS 275 Information Technology: Special Topics
CIOS 282 Cooperative Work Experience

Human Relations and Support Skills

CIOS 211 Providing Computer Support
ABUS 154 Human Relations

Professional Practices

CIOS 211 Providing Computer Support
CIOS 160 Business English
CIOS 260 Business Communication

Project Implementation and Management

CIOS 211 Providing Computer Support



Course Competencies

 

CIOS 100 Introduction to Personal Computers

Catalog Description

CIOS 100 (1 Credit) As Demand Warrants
Introduction to Personal Computers (1+0)
Introduction to basic computer skills including using the mouse and menus, opening and exiting applications, creating basic work processing and spread sheet files, basic file management, Web browsing, Web based email, and virus protection.

Current Offerings

We currently teach CIOS 100 Introduction to Personal Computers each semester. The CIOS 100 class has evolved into our most basic computer skills class. Students who take this class are getting a superficial “taste” of computer skills. We encourage students who need basic computer skills to take our CIOS 150 Computer Business Applications class because it is a 3 credit class that provides time to develop both skills and confidence.

Skill Expectations

No previous computer experience is required. The purpose of this class is to give students an introduction to basic computer skills.

List of Class Competencies

1.      To be able to use the mouse and the keyboard to control the computer.

2.      To be able to use the visual interface, such as toolbars, menus, and dialog boxes.

3.      To be able to open and close applications, and to manipulate document and application windows.

4.      To be able to have basic operating system skills such as naming and saving files and opening previously created files.

5.      To be able to browse the World Wide Web.

6.      To be able to use Internet search tools to find information on the World Wide Web.

7.      To be able to use Web based email.

8.      To be able to create basic worksheets, including the using of basic formulas, functions, formatting and printing.

9.      To be able to create, format, edit, and print basic word processing documents.

10.  To be able to practice safe computing including virus protection, protecting privacy and internet security.

 


CIOS 105 Computer Software Applications

Catalog Description

CIOS 105 (1 - 3 Credits) As Demand Warrants
Computer Software Application (1 - 3+0)
Extensive coverage of a specific microcomputer application

Current Offerings

We currently teach CIOS 105 Computer Software Applications: Microsoft Publisher.

This course is used to offer comprehensive coverage of a specific software application. CIOS 105 is used to offer application courses that are not covered in our current curriculum. If the new software application reflects a permanent change, and the interest and demand warrant it, we will create a permanent class for that software application. For example we created CIOS 133 Microcomputer Presentation Software: PowerPoint because the demand warranted a separate course.

Skill Expectations

Students should have taken CIOS 150 Computer Business Applications or have equivalent skills before taking this class.

Certification

The class will articulate with the certification expectations appropriate to the application.

List of Class Competencies

1.      To be able to understand the purpose of the software and to select and apply the software features to accomplish appropriate tasks.

2.      To be able to use help, reference, and tutorial information to answer questions, to learn procedures, and to develop professional skills.

3.      To be able to use basic application skills.

4.      To be able to use intermediate application skills

5.      To be able to use advanced application skills.

6.      To be able to use application customizing options to modify the application to accommodate different purposes.

7.      To be able to integrate the software application with other software applications and the Internet.

8.      To be able to protect the software application from viruses and to configure the appropriate security settings of the software.

9.      To be able to support other users of the software and to help them use the application effectively.


CIOS 110 Microcomputer Operating System

Catalog Description

CIOS 110 (1 - 3 Credits) As Demand Warrants
Microcomputer Operating Systems (1 - 3+0)
Comprehensive exploration of a current microcomputer operating system: use, configuring, installing and administering. Topics include end-user and technical support. (Recommended: CIOS 150 or equivalent computer literacy including saving/retrieving files, use of office applications, Internet and e-mail.)

Current Classes

We currently teach CIOS 110 Microcomputer Operating Systems: Microsoft Windows XP. This course is designed as our introductory technical class. The course covers a specific Microcomputer Operating System in depth. It is a technical class, not a “user” class. CIOS 110, CIOS 210, and CIOS 245 are the technical core of the ITS program. A student may, depending upon skill level, take CIOS 212 Advanced Operating Systems as an alternative to CIOS 110.

Skill Expectations

Students should have taken CIOS 150 Computer Business Applications or have equivalent skills before taking this class.

Certification

The class will articulate with a portion of the CompTIA A+ OS technologies certification or other certification appropriate to the course operating system.

List of Class Competencies

1.      To be able to understand the differences and similarities of current operating systems and be able to choose the appropriate operating system for any given environment.

2.      To be able to install or upgrade a microcomputer operating system

3.      To be able to customize an operating system using extensions, initializing files or the registry.

4.      To be able to use and customize the microcomputer operating system interface for different users.

5.      To be able to add utilities or extensions to an operating system.

6.      To be able or create and organize files and folders, or directories, so that the computer works well and so that materials are easy to find.

7.      To be able to search for and find information on the hard disk and on the network.

8.      To be able to add hardware or software to a computer so that the operating system recognizes the additions.

9.      To be able to remove hardware or software from a computer so that all the relevant parts are removed and the operating system recognizes the removal.

10.  To be able to set up a computer to print correctly. To be able to add or remove printers from a computer.

11.  To be able to choose and configure an operating system to use the appropriate network protocol.

12.  To be able to share printers or files over a network and to protect a computer from unauthorized network access.

13.  To be able to back up computer configuration information so that, if it is corrupted, the configuration files can be restored.

14.  To be able to backup computer data so that it can be restored.

15.  To be able to configure the operating system to appropriate levels of security for the intended user.

16.  To be able to protect the operating system from viruses.

17.  To be able to use the Internet to upgrade and patch the operating system and to gather current operating system information.

18.  To be able to diagnose and solve common operating system problems

19.  To be able to optimize the operating system to work at maximum efficiency and speed.

20.  To be able to provide computer support for common operating system problems.


CIOS 130 Microcomputer Word Processing

Catalog Description

CIOS 130 (1 - 3 Credits) Fall, Spring
Microcomputer Word Processing (1 - 3+0)
Comprehensive exploration of topics related to using microcomputer word processors. Includes creating, formatting and revising documents; using proofreading and editing tools; implementing styles; using templates; and customizing the application. (Recommended: CIOS 150 or equivalent computer literacy including saving/retrieving files, use of office applications, Internet and e-mail.)

Current Classes

We currently teach CIOS 130 Microcomputer Word Processing: Microsoft Word. The CIOS 130 class is a comprehensive course covering a specific Word Processing program. The class assumes that students have competent computer skills. This class is not a beginning computer class.

We also offer CIOS 132 Microsoft Word. The CIOS 132 course is similar to the CIOS 130, but does emphasize the use of Microsoft Word in an office environment. The credit for CIOS 132 is equivalent to CIOS 130.

Skill Expectations

Students should have taken CIOS 150 Computer Business Applications or have equivalent skills before taking this class.

Certification

The class will articulate with the Microsoft Office User Specialist (MOUS) Expert Competencies.

List of Class Competencies

1.      To be able to understand the purpose of the software and to select and apply the software features to accomplish appropriate tasks.

2.      To be able to use the user interface to show and hide codes or invisible characters, to change the document views, and to show and hide toolbars and status bars.

3.      To be able to use help, reference, and tutorial information, included with the application, to answer questions and to learn procedures.

4.      To be able to use editing skills to cut, copy, paste, and drag and drop text in a document.

5.      To be able to use formatting skills to change the appearance of characters, paragraphs, sections, and documents.

6.      To be able to use styles to create named formats for a document and to consistently modify a documents format.

7.      To be able to use a variety of proofing and editing tools such as the spell checker, thesaurus and grammar checker to proof a document.

8.      To be able to use word processing skills to create standard documents such as letters, memos, and academic papers that are formatted correctly.

9.      To be able to use Templates, Wizards, Coaches, or Assistants to create word processing documents

10.  To be able to use graphic tools, such as drawings, embedded objects, columns, and frames to create desk top publishing documents.

11.  To be able to use mail merge tools to create data documents and merge them with letters, envelopes, and labels.

12.  To be able to integrate information from other applications into a word processing document.

13.  To be able to use printing skills to prepare documents for printing, including margins, headers and footers, and page orientation.

14.  To be able to design documents and templates that can be used by a variety of different computer users.

15.  To be able to work with others to create, collaborate, and revise documents

16.  To be able to use, convert, edit, and publish documents to the World Wide Web.

17.  To be able to use application customizing options, such as custom toolbars, and macro languages to create different word processing environments.

18.  To be able to protect the software application from viruses and to configure the appropriate security settings of the software.

19.  To be able to support other users of the software and to help them use the application effectively.


CIOS 133 Microcomputer Presentation Software

Catalog Description

CIOS 133 (1 - 3 Credits) As Demand Warrants
Microcomputer Presentation Software (1 - 3+0)
Designing effective presentations. Includes organizing and designing an effective presentation of information using current microcomputer software. (Recommended: CIOS 150 or equivalent skills.)

Current Classes

We currently teach CIOS 133 Microcomputer Presentation Software: Microsoft Powerpoint. The CIOS 133 class is a comprehensive course covering a specific presentation program. The class assumes that students have competent computer skills. This class is not a beginning computer class.

CIOS 133 can include integrating multimedia into presentations and developing presentation skills.

Skill Expectations

Students should have taken CIOS 150 Computer Business Applications or have equivalent skills before taking this class.

Certification

The class will articulate with the current Microsoft Office User Specialist (MOUS) Competencies.

List of Class Competencies

1.      To be able to understand the purpose of the software and to select and apply the software features to accomplish appropriate tasks.

2.      To be able to distinguish and use different presentation tools and techniques for different audiences.

3.      To be able to organize the software interface, including views, menus, and toolbars to accomplish tasks with efficiency.

4.      To be able to use help, reference, and tutorial information, included with the application, to answer questions and to learn procedures.

5.      To be able to use appropriate Templates and Wizards to help create effective presentations

6.      To be able to use formatting skills to design a presentation that will work effectively with the intended audience.

7.      To be able to use editing skills to organize text and tables in a presentation.

8.      To be able to use transitions and effects to enhance a presentation for the intended audience.

9.      To be able to use the built in presentation tools, such as graphics, charts, and organization charts to effectively enhance a presentation

10.  To be able to combine information from other applications, such as worksheets and graphic programs into a presentation.

11.  To be able to integrate multimedia, such as sound and video, into a presentation so that it is effective with the intended audience.

12.  To be able to use a variety of proofing and editing tools such as the spell checker, thesaurus and grammar checker to proof a presentation.

13.  To be able to organize the flow and pace of a presentation so that it effectively meets the needs of the intended audience.

14.  To be able to use performance tools to practice and present a presentation that is appropriate and effective for the intended audience.

15.  To be able to use printing skills to prepare presentations for audience handouts, including margins, headers and footers, and page orientation.

16.  To be able to organize a presentation so that it can be delivered effectively with a variety of computer configurations.

17.  To be able to convert the presentation so that it can be effectively displayed on the World Wide Web.

18.  To be able to protect the software application from viruses and to configure the appropriate security settings of the software.

19.  To be able to support other users of the software and to help them use the application effectively.


CIOS 135 Microcomputer Spreadsheets

Catalog Description

CIOS 135 (1 - 3 Credits) As Demand Warrants
Microcomputer Spreadsheets (1 - 3+0)
Comprehensive exploration of topics related to using microcomputer spreadsheets. Includes creating, formatting and revising spreadsheets; creating formulas, graphics and charts; and using spreadsheets to organize, analyze and query information. (Recommended: CIOS 150 or equivalent computer literacy including saving/retrieving files, use of office applications, Internet and e-mail.)

Current Classes

We currently teach CIOS 135 Microcomputer Spreadsheets: Microsoft Excel. Our CIOS 135 course is a comprehensive, in depth, coverage of Microsoft Excel. The class assumes that students have competent computer skills. This class is not a beginning computer class.

Skill Expectations

Students should have taken CIOS 150 Computer Business Applications or have equivalent skills before taking this class.

Certification

The class will articulate with the current Microsoft Office User Specialist (MOUS) Expert Competencies.

List of Class Competencies

1.      To be able to understand the purpose of the software and to select and apply the software features to accomplish appropriate tasks.

2.      To be able to use help, reference, and tutorial information, included with the application, to answer questions and to learn procedures.

3.      To be able to use basic worksheet skills including selection and navigation.

4.      To be able to use editing skills including inserting, deleting, copying and moving.

5.      To be able to select and use appropriate formatting skills to prepare the worksheet for printing or screen display.

6.      To be able to create formulas and select and use functions

7.      To be able to use a workbook, including using multiple worksheets, writing 3D formulas, and formatting and creating groups of worksheets.

8.      To be able to use charting skills to display worksheet information for analysis or presentation

9.      To be able to use database or list skills to organize, analyze, and query information

10.  To be able to use graphic skills, such as drawings and embedded objects, to annotate a worksheet or to create a form or handout.

11.  To be able to use printing skills to use the full capability of the application to prepare worksheets for printing.

12.  To be able to use file management skills to import and export files and to convert files to different formats

13.  To be able to use special worksheet features such as names and styles to format and document a workbook.

14.  To be able to use the auditing capabilities of the worksheet to look for and correct worksheet errors.

15.  To be able to design and protect a workbook so that it can be used safely by a variety of computer users.

16.  To be able to convert and publish documents to the World Wide Web.

17.  To be able to use application customizing options, such as custom toolbars and macro or application languages to create custom work environments

18.  To be able to protect the software application from viruses and to configure the appropriate security settings of the software.

19.  To be able to support other users of the software and to help them use the application effectively.


CIOS 146 Using the Internet

Catalog Description

CIOS 146 (1 - 3 Credits) As Demand Warrants
Using the Internet (1 - 3+0)
Presentation of the Internet. Includes using and configuring current world wide web and e-mail tools; developing searching strategies; current and future trends; and basic web authoring. Also available via Independent Learning. (Recommended: Basic computer literacy, including saving and retrieving files and using basic software.)

Current Classes

We currently teach CIOS 146 Using the Internet. Our CIOS 146 class is designed so that students learn to use current Internet tools effectively. The course content changes as the Internet changes. The class is an excellent continuation of our CIOS 150 Computer Business Applications class. We assume basic skills, but not in-depth skills, for students taking this course. The skills taught in CIOS 146 class are assumed in the CIOS 256 Internet Authoring and Design class.

Skill Expectations

Students should have taken CIOS 150 Computer Business Applications or have equivalent skills before taking this class.

List of Class Competencies

1.      To be able to apply appropriate Internet tools to accomplish multiple goals

2.      To be able to use Internet tools to meet academic purposes.

3.      To be able to configure Internet applications for appropriate levels of security and virus protection.

4.      To be able to use a browser to explore the Internet.

5.      To be able to use Internet search tools to find information on the Internet including using Boolean search techniques.

6.      To be able to use bookmarks or favorites in order to track and return to useful Internet locations.

7.      To be able to configure email clients so that they can receive email and news groups.

8.      To be able to send and receive e-mail. To be able to attach documents to e-mail messages and to keep and us an e-mail address book.

9.      To be able to find, subscribe to, and use news groups using both a newsgroup reader and a web interface.

10.  To be able to use the Internet to find and download files.

11.  To be able to effectively use the Internet shopping and ecommerce tools.

12.  To be able to configure and use an FTP client.

13.  To be able to customize the browser to use new data types.

14.  To be able to use HTML tools to create simple web page.

15.  To be able to use graphics when creating simple web page.

16.  To be able to create links to files, graphics, and to other Internet locations when creating a simple web page.

17.  To be able to create and convert graphics to Internet compatible formats.

18.  To be able to publish your web page so that it is accessible on the Internet.

19.  To be able to use the Internet to find, and use, new and enhanced Internet capabilities as they become available.


CIOS 150 Computer Business Applications

Catalog Description

CIOS 150 (1 - 3 Credits) As Demand Warrants
Computer Business Applications (1 - 3+0)
Basic introduction to using a computer and office applications. Includes the operating system, how to save/retrieve files; word processing, document creation and formatting; spreadsheets (basic formulas and functions); and the Internet (browsing, searching and e-mail). (Provides basic computer literacy and prepares for CIOS 110, 130, 134 and 146. No previous computer experience is required.)

Current Classes

We currently teach CIOS 150 Computer Business Applications using Microsoft Word, Microsoft Excel, Internet Explorer, and Microsoft Windows.

Skill Expectations

No previous computer experience is required. The purpose of this class is to give students a solid foundation of computer skills. We highly recommend that students, who do not have solid computer skills, take this class. If you have any doubt about your ability to name, save, and retrieve files you should take this class. All of our other classes assume skills taught in this class. No basic computer skills will be taught in any of our other classes.

List of Class Competencies

1.      To be able to use the mouse and the keyboard to control the computer.

2.      To be able to use the visual interface, such as toolbars, menus, and dialog boxes.

3.      To be able to open and close applications, and to manipulate document and application windows.

4.      To be able to have basic operating system skills such as naming and saving files and opening previously created files.

5.      To be able to organize computer files, including moving, copying, deleting and arranging files into folders.

6.      To be able to use operating system and application help tools to find answers and learn computer skills.

7.      To be able to browse the World Wide Web.

8.      To be able to use Internet search tools to find information on the World Wide Web.

9.      To be able to configure and use email including sending and receiving attachments.

10.  To be able to create basic worksheets, including using formulas, functions, formatting, and printing.

11.  To be able use a worksheet to create charts and lists.

12.  To be able to create standard documents, such as memos and letters using a word processor.

13.  To be able to edit, proof, and format academic documents including headers, footers, and annotations.

14.  To be able to use templates and wizards to create word processing documents.

15.  To be able to use basic draw and paint programs to enhance your documents and worksheets.

16.  To be able to apply appropriate computer applications to individual projects.

17.  To be able to use independent reference materials to enhance current computer skills or to learn new computer skills.

18.  To be able to practice safe computing including virus protection, protecting privacy and internet security.


CIOS 210 Hardware and Software Configuration and Troubleshooting

Catalog Description

CIOS 210 (1 - 3 Credits) As Demand Warrants
Hardware and Software Configuration and Troubleshooting (1 - 3+0)
Fundamental hardware and software configuration and troubleshooting. Includes installing, removing, and configuring computer hardware components; installing and configuring software applications and operating systems; diagnosing hardware and software problems; and developing troubleshooting and configuration procedures (Recommended: CIOS 110 or equivalent skills.)

Current Classes

We currently teach CIOS 210 Hardware and Software Configuration and Troubleshooting using Microsoft Windows software and Intel based hardware. We want to broaden the course, in the future, to the Mac and Linux platform. CIOS 110, CIOS 210, and CIOS 245 are the technical core of the ITS program. In the future we are going to offer a specific course on troubleshooting to build upon the skills learned in the technical core classes.

Skill Expectations

CIOS 210 is a technical class that assumes solid computer skills. Students should be confident computer users before taking this class. It is not necessary, depending upon computer skills and confidence, to take CIOS 110 before this class

Certification

The class will articulate with a portion of the current CompTIA A+ Core Hardware technologies certification

List of Class Competencies

1.      To know and observe safety procedures when working with computer hardware.

2.      To be able to understand and apply basic concepts of electricity to troubleshooting hardware.

3.      To be able to analyze if a problem is caused by the operating system, software, hardware, the network, or the user.

4.      To be able to describe, diagnose, and repair common hardware and operating system problems.

5.      To be able to describe and diagnose user related problems that are contributing to the hardware or operating system problems.

6.      To be able to recommend and install appropriate hardware for different user needs.

7.      To be able to optimize and configure the operating system so that it works efficiently with the installed hardware.

8.      To be able to apply hardware and software diagnostic and repair tools built into the hardware and the operating system.

9.      To be able to analyze the common parts of a computer and to remove and replace those parts as appropriate.

10.  To be able to recommend and install upgrades and improvements to the operating system and hardware to meet the needs of specific users.

11.  To be able to find, contact, use, and evaluate technical support from hardware and software manufacturers.

12.  To be able to research purchasing and support information through the Internet.

13.  To be able to develop backup, antivirus and security procedures appropriate to different computing environments.

14.  To be able to develop methods of preventing the occurrence or reoccurrence of predictable hardware or operating system problems.


CIOS 211 Computer Technical Support

Catalog Description

CIOS 211 (1 - 3 Credits) As Demand Warrants
Computer Technical Support (1 - 3+0)
Prepares students to provide technical support to computer users. Skills include: diagnosing problems, researching solutions, meeting user needs, developing training materials, and giving workshops and lessons. Course may be repeated for credit. (Prerequisite: Comprehensive experience using the Internet.)

Current Classes

We currently teach CIOS 211 Providing Computer Support each semester. The Computer Support class should be one of the final courses students take for the Information Technology Specialist Program. The purpose of the course is to develop and apply professional computer support skills.

Skill Expectations

Students should be advanced computer users before taking this course. This course focuses on using and applying previously acquired computer skills.

List of Class Competencies

1.      To be able to understand the context of computer support as it relates to the mission or purpose of the client or organization.

2.      To be able to manage time and to set priorities within the needs of the client or organization.

3.      To be able to analyze and diagnose the current usage of computers and software by the client or organization.

4.      To be able to develop a technology plan for a client or organization, that includes current and future hardware, software, and user needs.

5.      To be able to analyze and diagnose the training needs of the client or the organization and to develop training plans and materials to meet those needs.

6.      To be able to monitor the current computers usage in an organization and to develop a preventative maintenance plan for both hardware and software that includes regular upgrades and bug fixes for hardware and software.

7.      To be able to monitor on an on-going basis the quality of computer support being provided and to correct and improve the support as problems develop.

8.      To be able to understand the ethical issues and expectations of providing computer support such as confidentiality and security.

9.      To be able to gather current information about computer support and technology and to apply that knowledge to the needs of the client or organization.

10.  To be able to gather and organize a useful set of information, hardware and software tools that you can use to provide computer support.

11.  To be able to deliver technical support and training both face to face and at a distance.


CIOS 212 Advanced Microcomputer Operating Systems

Catalog Description

CIOS 212 (1-4 Credits) As Demand Warrants
Advanced Microcomputer Operating Systems  (1-4+0)

In-depth and comprehensive technical class covering operating system skills and concepts. Course may be repeated for credit. (Prerequisites: CIOS 110 or equivalent skills.)

Current Classes

We currently teach CIOS 212 Advanced Microcomputer Operating Systems: Beginning Linux, CIOS 212 Advanced Microcomputer Operating Systems: Advanced Linux, and CIOS 212 Advanced Operating Systems: Windows 2000 Server. The Advanced Operating Systems class is designed to cover an in depth operating systems topic. If students have solid operating systems skills they may take this class as an alternative to CIOS 110.

Skill Expectations

Students should have taken CIOS 110 Microcomputer Operating Systems or have equivalent skills before taking this class.

Certification

The course should have competencies similar to the certification appropriate to the course content.

List of Class Competencies

These are very general competencies. The course should cover specific operating system topics with depth and breadth appropriate to the course subject.

1.      To be able to understand the strengths, weaknesses, context and appropriate use of the specific operating system.

2.      To be able to understand the hardware specifications needed to install a particular operating system.

3.      To be able to install and configure the operating system.

4.      To be able to optimize and troubleshoot the operating system

5.      To be able to configure the operating system for appropriate security levels.

6.      To be able to install and configure the operating system to use appropriate hardware.

7.      To be able to install and configure the operating system to take advantage of network resources.

8.      To be able to choose and install appropriate applications within the operating system

9.      To be able to optimize the operating system to take advantage of its specific strengths.

10.  To be able to provide user support for the operating system.

11.  To be able to gather and apply current support information about the operating system.


CIOS 215 Information Technology Certification 1

Catalog Description

CIOS 215 (1 - 4 Credits) As Demand Warrants
Information Technology Certification 1
In-depth technical and comprehensive coverage of skills required for the first stage of a specific Information Technology certification. Course may be repeated for different certifications.

Current Classes

We need to offer courses specifically designed for Information Technology certification. Both University of Alaska Southeast and University of Alaska Anchorage have courses designed for specific Information Technology certifications. We currently are using out core ITS classes to provide articulation agreements for these certification courses. Our articulation agreements currently use CIOS 212 Advanced Operating Systems, CIOS 245 Networking and Communications, and CIOS 247 Advanced Networking and Communications. By adding the CIOS 215-CIOS 218 Information Technology Certification series we will be able to effectively create articulation agreements that meet the needs of our students.

Skill Expectations

Students should have the necessary skills to successfully meet the requirements of the course. The skill requirements are established by specific certification requirement.

Certification

The course should specifically and explicitly map to an Information Technology certification.

List of Class Competencies

1.      Course competencies must explicitly match specific certification requirements.


CIOS 216 Information Technology Certification 2

Catalog Description

CIOS 216 (1 - 4 Credits) As Demand Warrants
Information Technology Certification 2
In-depth technical and comprehensive coverage of skills required for the intermediate stage of a specific Information Technology certification. Course may be repeated for different certifications.

Current Classes

We need to offer courses specifically designed for industry certification. Both University of Alaska Southeast and University of Alaska Anchorage have courses designed for specific Information Technology certifications. We currently are using out core ITS classes to provide articulation agreements for these certification courses. Our articulation agreements currently use CIOS 212 Advanced Operating Systems, CIOS 245 Networking and Communications, and CIOS 247 Advanced Networking and Communications. By adding the CIOS 215-CIOS 218 Information Technology Certification series we will be able to effectively create articulation agreements that meet the needs of our students.

Skill Expectations

Students should have the necessary skills to successfully meet the requirements of the course. The skill requirements are established by specific certification requirement.

Certification

The course should specifically and explicitly map to an Information Technology certification.

List of Class Competencies

1.      Course competencies must explicitly match specific certification requirements.


CIOS 217 Information Technology Certification 3

Catalog Description

CIOS 217 (1 - 4 Credits) As Demand Warrants
Information Technology Certification 3
In-depth technical and comprehensive coverage of skills required for the advanced stage of a specific Information Technology certification. Course may be repeated for different certifications.

Current Classes

We need to offer courses specifically designed for industry certification. Both University of Alaska Southeast and University of Alaska Anchorage have courses designed for specific Information Technology certifications. We currently are using out core ITS classes to provide articulation agreements for these certification courses. Our articulation agreements currently use CIOS 212 Advanced Operating Systems, CIOS 245 Networking and Communications, and CIOS 247 Advanced Networking and Communications. By adding the CIOS 215-CIOS 218 Information Technology Certification series we will be able to effectively create articulation agreements that meet the needs of our students.

Skill Expectations

Students should have the necessary skills to successfully meet the requirements of the course. The skill requirements are established by specific certification requirement.

Certification

The course should specifically and explicitly map to an Information Technology certification.

List of Class Competencies

1.      Course competencies must explicitly match specific certification requirements.


CIOS 218 Information Technology Certification 4

Catalog Description

CIOS 218 (1 - 4 Credits) As Demand Warrants
Information Technology Certification 4
In-depth technical and comprehensive coverage of skills required for a specialized or advanced stage of a specific Information Technology certification. Course may be repeated for different certifications.

Current Classes

We need to offer courses specifically designed for industry certification. Both University of Alaska Southeast and University of Alaska Anchorage have courses designed for specific Information Technology certifications. We currently are using out core ITS classes to provide articulation agreements for these certification courses. Our articulation agreements currently use CIOS 212 Advanced Operating Systems, CIOS 245 Networking and Communications, and CIOS 247 Advanced Networking and Communications. By adding the CIOS 215-CIOS 218 Information Technology Certification series we will be able to effectively create articulation agreements that meet the needs of our students.

Skill Expectations

Students should have the necessary skills to successfully meet the requirements of the course. The skill requirements are established by specific certification requirement.

Certification

The course should specifically and explicitly map to an Information Technology certification.

List of Class Competencies

1.      Course competencies must explicitly match specific certification requirements.


CIOS 233 Desktop Publishing

Catalog Description

CIOS 233 (1 - 3 Credits) Fall, Spring
Desktop Publishing (1 - 3+0)
Publication design and layout using desktop publishing software. Includes integrating text and graphics, page layout design, scanning and basic image editing. Also available via Independent Learning. (Recommended: CIOS 150 or equivalent computer literacy including saving/retrieving files, use of office applications, Internet and e-mail.)

Current Classes

We currently teach CIOS 233 Desktop Publishing: Adobe PageMaker.  We are evaluating whether to change this class to Adobe InDesign. We also could offer the class using Microsoft Publisher.

Skill Expectations

This class assumes competent computer skills. In addition to the skills expected in CIOS 150 Computer Business Applications students should be have solid word processing skills.

Certification

The class should articulate with the appropriate Adobe, or other appropriate, certification competencies.

List of Class Competencies

1.      To be able to understand and apply appropriate copyright and authorship issues when creating desktop publishing documents.

2.      To be able to select the appropriate desktop publishing tools for the intended purpose.

3.      To be able to configure the computer to use the appropriate fonts, resolution, and color balance to fulfill the documents intended purpose.

4.      To be able to set up and design documents such as newsletters, brochures, ads, fliers, reports, and business cards.

5.      To understand basic design principles for print and Internet media.

6.      To be able to evaluate the quality of the design of a document to achieve the users intended purpose.

7.      To be able to combine text and graphics into a document so that the document accomplishes the intended goal.

8.      To be able to understand and use typography as a design element. To select the font that is appropriate for the intended purpose.

9.      To be able to select, modify, or create graphics that can be used in desktop publishing programs.

10.  To be able to understand and apply appropriate graphic formats for various purposes.

11.  To be able to create and format text in a word processor so that it can be included in a desktop publishing program without losing its format and style.

12.  To be able to use various electronic tools, such as scanning, to acquire graphics and save them at the appropriate resolution, and with the correct graphic format, for the intended document.

13.  To be able to design a document that can be reproduced effectively in its intended medium.

14.  To be able to prepare documents so that they will be consistent with the needs of commercial printers.

15.  To be able to understand and apply the RGB and CMYK color models.

16.  To be able to create documents that are both protected from viruses and are secure.


CIOS 240 Microcomputer Databases

Catalog Description

CIOS 240 (1 - 3 Credits) As Demand Warrants
Microcomputer Databases (1 - 3+0)
Comprehensive introduction to microcomputer databases. Includes basic database concepts; how to maintain and update databases; how to build and use queries and forms; and how to build reports. Introduction to database design. (Recommended: CIOS 150; and CIOS 130 or 135 or equivalent skills.)

Current Classes

We currently teach CIOS 240 Microcomputer Databases: Microsoft Access. The CIOS 240 course is designed to create effective “users” of a database application. Using a databases implies being able to use and modify forms, reports and queries. CIOS 242 Advanced Databases is for students who are interested in designing databases. Designing databases implies the designing and creating of tables, relationships, queries and the supporting forms and reports.

Skill Expectations

Students should be comfortable with using computers and computer applications. CIOS 240 is our most advanced applications class. Students should be confident word processing and worksheet users before they take this class.

Certification

The class will articulate with the current Microsoft Office User Specialist (MOUS) Expert Competencies.

List of Class Competencies

1.      To be able to understand the purpose and application of a database and to apply database software to meet relevant organizational needs.

2.      To be able to use help, reference, and tutorial information, included with the application, to answer questions and to learn procedures.

3.      To be able to understand the appropriate use of forms, queries, and reports to view information from previously designed databases.

4.      To be able to add, delete, and edit database records in a previously designed database.

5.      To be able to understand, apply and modify forms, queries, and reports to meet the purposes of the database.

6.      To be able to understand, apply and modify tables in a predefined database to meet the purposes of the database.

7.      To be able to understand, apply, and modify appropriate field properties in a previously designed database table.

8.      To be able to understand table relationships in a database and to apply table relationships to forms, queries, and reports.

9.      To be able to analyze and recommend changes to a predefined database to more effectively meet the needs of the organization.

10.  To be able to protect database data so that the information derived from database is valid and useful.

11.  To be able to protect the software application from viruses and to apply appropriate security procedures.

12.  To be able to support other users of previously designed databases.


CIOS 242 Advanced Databases

Catalog Description

CIOS 242 (1 - 3 Credits) As Demand Warrants
Advanced Databases (1 - 3+0)
An in-depth, technical and comprehensive course covering varied database skills and concepts. Course may be repeated for credit. (Requirements: CIOS 240 or equivalent skills.)

Current Classes

We currently teach CIOS 242 Advanced Databases: Introduction to Database Design using SQL and Oracle. CIOS 242 Advanced Databases is for students who are interested in designing databases. We can offer the CIOS 242 class with multiple topics that are appropriate to the subject of database design and creation as well as other database topics.

Skill Expectations

Students should be able to understand and use the different components of a previously designed database.

Certification

The course will articulate with the relevant Information Technology Certification.

List of Class Competencies

These are very general competencies. The course should cover specific database topics with depth and breadth appropriate to the course subject.

1.      To be able to analyze the purpose of a database.

2.      To be able to modify a predefined database to reflect changing needs.

3.      To be able to plan and design a database to fulfill a defined purpose.

4.      To be able to design database records with fields that are appropriate to the task.

5.      To be able to describe and use the appropriate field properties in the database application.

6.      To be able to design a database that organizes information into multiple related data tables.

7.      To be able to create and define different queries for a database application so that a non-skilled person can use them.

8.      To be able to create forms for a database application so that a non-skilled user can enter information into the database.

9.      To be able to create and define different reports for a database application so that a non-skilled person can use them.

10.  To be able to apply the applications query language to create useful queries that consolidate information from multiple tables.

11.  To be able to use a database applications programming language to simplify and automate database procedures for non-skilled users.

12.  To be able to understand and protect the validity of the data in the database and to apply appropriate design and security tools to protect that data.


CIOS 245 Networking and Communications

Catalog Description

CIOS 245 (1 - 4 Credit) As Demand Warrants
Networking and Communications (1 - 4+0)
Design and implementation of networks in small- to medium-sized environments. Includes basic networking concepts; LANs and WANs; network design planning, implementation and troubleshooting. (Recommended: CIOS 110 and 210; or equivalent skills.)

Current Classes

CIOS 110, CIOS 210, and CIOS 245 are the technical core of the ITS program. We currently teach CIOS 245 Networking and Communications each semester. We teach two versions of CIOS 245, one version is the beginning class in the CISCO certification cycle. The other CIOS 245 course integrates with Net+ certification and also prepares people with essential skills for the Microsoft certification track.

Skill Expectations

CIOS 245 Networking and Communications is an advanced class. Students should have skills equivalent to CIOS 110 Microcomputer Operating Systems and CIOS 210 Hardware and Software Configuration and Troubleshooting before they take this class.

Certification

The class will articulate with the current CompTIA Net+, CISCO, or Microsoft competencies.

List of Class Competencies

1.      To have the conceptual background to analyze networking, including network layers, protocols, routers and switches.

2.      To be able to choose the appropriate network cabling and topology for different applications.

3.      To be able to set up the appropriate network interface cards for individual computers.

4.      To be able to physically create network cables and to install network cable in a professional manner.

5.      To be able to create individual users and groups that control access to different networking capabilities.

6.      To be able to install a microcomputer operating system to allow peer-to-peer networking.

7.      To be able to set up and configure a peer to peer microcomputer network to share printers and applictions.

8.      To be able to use a network to install applications software.

9.      To be able to set up and use a client server network that will share printers and applications.

10.  To be able to setup and use a computer network that will work with clients that use different operating systems.

11.  To be able to use, setup and, configure network aware software such as electronic mail, scheduling, conferencing, and collaborative software.

12.  To be able to set up and use a client server network for remote access.

13.  To be able to use network diagnostics and troubleshooting to analyze and optimize network performance.

14.  To be able to analyze network needs and to design and implement a network plan for an office or small business.

15.  To be able to setup and configure the appropriate, hubs, routers, and switches for a microcomputer network.

16.  To be able to monitor current network practices and to modify the network configuration as appropriate.

17.  To be able to setup and configure a network so that it has the appropriate level of security for the organizations needs.

18.  To be able to protect the network from virus and security attacks from internal or external sources.


CIOS 246 Advanced Internet

Catalog Description

CIOS 246 (1 - 3 Credits) As Demand Warrants
Advanced Internet (1 - 3+0)
Exploration of advanced Internet topics. Includes methods of Internet access; setting up and maintaining Internet servers, authoring and site management tools; TCP/IP, Internet security, and the implementation and use of Internet technology. (Recommended: CIOS 110 and 245; or equivalent skills.)

Current Classes

We currently teach CIOS 246 Advanced Internet: Authoring and Maintenance. The CIOS 246 course is repeatable. The subject can be any in depth, comprehensive Internet topic. We currently include MySQL and PHP in the CIOS 246 class.

Skill Expectations

Students should have skills appropriate to the subject before they take this course. The subject of CIOS 246 will always be advanced and students should be prepared for the advertised subject.

Certification

The class will articulate with the appropriate CompTIA Net+, CISCO, Macromedia or Microsoft competencies.

List of Class Competencies

These are very general competencies. The course should cover specific Internet subject matter with depth and breadth appropriate to the course subject.

Some subjects that have been covered in previous CIOS 246 classes include:

1.      To be able to evaluate different methods of Internet access and to select the method appropriate to the site.

2.      To be able to configure, diagnose, and optimize Internet access using current diagnostic tools.

3.      To be able to design and set up an Internet site to support the purpose, and mission, of the business or department.

4.      To be able to use current authoring and site management tools to design an Internet site to meet the needs of the intended users.

5.      To be able to setup and configure a TCP/IP network for a business or department.

6.      To be able to select, setup and configure Internet server hardware and software.

7.      To be able to optimize the server software to meet the needs of an Internet site.

8.      To be able to setup and configure Internet security for an Internet site.

9.      To be able to add the ability to setup and serve different media types from an Internet site.

10.  To be able to provide Internet collaboration tools for an Internet site.

11.  To be able to research and adopt appropriate current Internet practices to an Internet site.

12.  To be able to create and implement a plan to maintain and update an Internet site.

13.  To be able to integrate a database into an Internet site to allow real time access to data.

14.  To be able to use the appropriate scripts and tools to fulfill the purpose of an Internet site.

15.  To be able to use design and implement a plan for redundancy and backup for an Internet site.

16.  To be able to monitor and evaluate site usage and to make changes to the site to effectively meet the needs of the people using the site.


CIOS 247 Advanced Networking and Communications

Catalog Description

CIOS 247 (1 - 4 Credits) As Demand Warrants
Advanced Networking and Communications (1 - 4+0)
In-depth technical and comprehensive coverage of networking and communications skills and concepts. (Recommended: CIOS 245 or equivalent skills. May be repeated.)

Current Classes

We currently teach CIOS 247 Advanced Operating Systems: Implementing and Adminstering Windows 2000 Directory Services and CIOS 247 Advanced Operating Systems: Designing Windows 2000 Directory Services. We also use this course to offer segments of the CISCO certification cycle.

Skill Expectations

Students should have skills appropriate to the subject before they take this course. The subject of CIOS 247 will always be advanced and students should be prepared for the advertised subject.

Certification

The class will articulate with the appropriate CompTIA Net+, CISCO, or Microsoft competencies.

List of Class Competencies

These are very general competencies. Essentially the course should cover specific networking topics with depth and breadth appropriate to the course subject.

1.      To be able to understand the context and significance of the course subject

2.      To be able to use the course subject in practical and relevant ways.

3.      To be able to apply the course subject to meet client and organizational needs.

4.      To be able to apply the course subject to support users.

5.      To be able to expand the skills developed in the course as the technology changes.

6.      To be able to apply the skills learned in the course to pass relevant certification exams.


CIOS 251 Integrated Software

Catalog Description

CIOS 251 (1 - 3 Credits) As Demand Warrants
Integrated Software (1 - 3+0)
Focusing on microcomputer applications that integrate multiple tasks into a single tool. Emphasis on the integrating and combining of information from multiple computer applications. (Prerequisite: Prior to taking this advanced class, the student is expected to have competence in specific applications and be comfortable using Word, Excel, PowerPoint and Access.)

Current Classes

We currently teach CIOS 251 Integrated Applications using Microsoft Office.

Skill Expectations

Students should be comfortable with using Word, Excel, PowerPoint, and Access before they take this class. This is an advanced course that assumes competence in specific applications.

List of Class Competencies

1.      To be able to combine appropriate applications for the different needs of your client or organization.

2.      To be able to combine information from separate applications into a single document

3.      To be able to design documents that combine information from various sources.

4.      To be able to select and combine the different components of an “Office Suite” to analyze and present information.

5.      To be able to choose the most effective tool to create the different components of an integrated document.

6.      To be able to choose the most effective method of combining information from various applications.

7.      To be able to convert documents, graphic formats, and multimedia files so that they can be used in different applications and on different operating systems.

8.      To be able to convert information from multiple data sources and operating systems so that it is accessible on the Internet.

9.      To be able to have various authors collaborate over a network to create, revise, and edit documents.

10.  To be able to have various authors collaborate and combine information over the Internet

11.  To be able to configure methods of collaboration that will keep documents synchronized and current.

12.  To be able to support other users of integrated applications.

13.  To be able to protect your documents from computer viruses.

14.  To be integrate and share information without compromising the appropriate security levels of your working environment.


CIOS 255 Microcomputer Graphics

Catalog Description

CIOS 255 (1 - 3 Credits) As Demand Warrants
Microcomputer Graphics (1 - 3+0)
Comprehensive survey of microcomputer graphics using a graphics application. Includes use of professional-level graphics programs to create sophisticated graphics for a variety of uses. Also available via Independent Learning. (Recommended: CIOS 150 or equivalent computer literacy including saving/retrieving files, use of office applications, Internet and e-mail.)

Current Classes

We currently teach CIOS 255 Microcomputer Graphics: Adobe Photoshop. We have also taught CIOS 255 Microcomputer Graphics: Adobe Illustrator

Skill Expectations

Students should have skills equivalent to CIOS 146 Using the Internet and CIOS 150 Computer Business Applications before taking this class.

Certification

The class will articulate with the appropriate Adobe or Macromedia certification competencies.

List of Class Competencies

1.      To be able to select the appropriate graphic tools for the intended purpose.

2.      To be able to understand and apply appropriate copyright and authorship issues when creating graphic documents.

3.      To be able to competently use a specific graphics program to create sophisticated graphics for a variety of intended uses.

4.      To be able to evaluate the quality of graphics, using criteria that are relevant to the intended use and the strengths and limitations of the tools used.

5.      To be able to use the Internet to research current graphic tools, techniques, and design principles.

6.      If the application is a vector program, be able to create basic graphics using such concepts as tools, objects, layers, and grouping.

7.      If the application is a raster program, be able to create basic graphics using such concepts as pens, brushes, pixels, and resolution.

8.      To be able to create graphics that are optimized for printing, the web, or video display.

9.      To be able to compress and distribute graphic files.

10.  To be able to use scanning, digital photography, or vido to gather graphics that can be edited or enhanced with graphic software.

11.  To be able to describe the different graphic file formats and to explain why different file formats work better for different purposes.

12.  To be able to convert graphic formats so that they can be used for differing purposes.

13.  To be able to create and share graphic files with proper virus and security protection.


CIOS 256 Internet Authoring and Design

Catalog Description

CIOS 256 (1 - 3 Credits) As Demand Warrants
Internet Authoring and Design (1 - 3+0)
Comprehensive survey of a professional authoring tool to create documents for effective distribution through the Internet. Includes design and preparation of documents for electronic distribution. Also available via Independent Learning. (Recommended: CIOS 146 and 150 or equivalent computer literacy including saving/retrieving files, use of office applications, Internet and e-mail.)

Current Classes

We currently offer CIOS 256 Internet Authoring and Design using Macromedia Dreamweaver and Macromedia Fireworks.

Skill Expectations

Students should have published a basic web page to the Internet or should have skills equivalent to CIOS 146 Using the Internet and CIOS 150 Computer Business Applications before taking this class.

Certification

The course will articulate with the appropriate Adobe or Macromedia certification competencies.

List of Class Competencies

1.      To be able to use the Internet to research current Internet authoring tools, techniques, and design principles.

2.      To be able to understand and apply appropriate copyright and authorship issues when creating web sites.

3.      To be able to choose the appropriate authoring tools and techniques to create Internet documents.

4.      To be able to design Internet documents that are appropriate for the intended audience.

5.      To be able to create an effective navigation system for an Internet document.

6.      To be able to design and author documents that present material so that they effectively use the hypertext capability of the Internet.

7.      To be able to design and author documents that include the ability to collaborate and interact.

8.      To be able to design and author documents that effectively use graphics to support the intended use of the document.

9.      To be able to prepare graphics and multimedia so that it can be efficiently included in Internet documents.

10.  To be able to include appropriate scripting tools and applets in Internet documents.

11.  To be able to design documents that combine a variety of media types, including sound and video.

12.  To be able to design documents that effectively use limited Internet bandwidth.

13.  To evaluate the quality of Internet publications using criteria that are relevant to the intended use and the strengths and limitations of the Internet

14.  To be able to create and publish web sites with proper virus and security protection.


CIOS 270 Microcomputer Programming

Catalog Description

CIOS 270 (1 - 3 Credits) As Demand Warrants
Microcomputer Programming (1 - 3+0)
Advanced microcomputer programming. Focus on using application programming languages. Supplementing and integrating computer applications with built-in programming tools. (Recommended: CIOS 130, 135 and 240; or equivalent skills.)

Current Classes

We currently teach CIOS 270 Microcomputer Programming: Visual Basic for Applications

Skill Expectations

Students should be comfortable with using computers and computer applications. CIOS 270 is an advanced class. Students should be competent users of Word, Excel, and Access before they take this class.

Certification

The course should articulate with the appropriate certification competencies.

List of Class Competencies

These are very general competencies. Essentially the course should cover specific programming topics with depth and breadth appropriate to the course subject.

1.      To be able to define appropriate uses of programming application languages.

2.      To be able to use scripting tools with proper virus and security protection.

3.      To be able to use recording procedures, if applicable, to create macros or functions in an application.

4.      To be able use pre-packaged application language applets, objects, procedures or functions.

5.      To be able to use Internet resources to gather information and to find code samples for an application programming language.

6.      To be able to use an application programming language to enhance an application for personal use.

7.      To be able to use an application programming language to make a tool easier to use for a non-skilled user.

8.      To be able to write or modify application programming language code so that it accomplishes the defined task.

9.      To be able to describe the conceptual model of the application program language that is being used. For instance being able to define, variables, objects, properties, methods, and control structures for Visual Basic for Applications.

10.  To be able to read application language code and to use debugging tools to edit and correct code errors.

11.  To be able to integrate application language code into an application so that a non-skilled user can use the procedure.


CIOS 275 Information Technology: Special Topics

Catalog Description

CIOS 275 (1 - 3 Credits) As Demand Warrants
Microcomputer Applications: Special Topics (1 - 3+0)
Comprehensive coverage of a specific Information Technology Topic. (Recommended: CIOS 150 or equivalent computer literacy including saving/retrieving files, use of office applications, Internet and e-mail.)

Current Classes

We currently teach CIOS 275 Special Topics: Professional Portfolio Presentation, CIOS 275 Special Topics: Macromedia Flash and Multimedia for the Web, and CIOS 275 Special Topics: Laser Printer Repair.

We add new special topics on a regular basis. If the special topic reflects a permanent change, and the interest and demand warrant it, we will convert the special topic to a new class.

Skill Expectations

Students should have taken CIOS 150 Computer Business Applications and CIOS 110 Microcomputer Operating Systems or have equivalent skills, before taking this course. Depending upon the topic, the course expectations could change

List of Class Competencies

These are very general competencies. Essentially the course should cover the specific Information Technology topics with depth and breadth appropriate to the course subject.

1.      To be able to understand the context and significance of the course subject

2.      To be able to use the course subject in practical and relevant ways.

3.      To be able to apply the course subject to meet client and organizational needs.

4.      To be able to use the course subject to support other users.

5.      To be able to expand the skills developed in the course to reflect changes in the tools and applications.

6.      To be able to apply the skills learned in the course to pass relevant certification exams.


CIOS 276 Independent Project

Catalog Description

CIOS 276 (1 - 3 Credits) As Demand Warrants
Independent Project (1 - 3+0)
 

Students will create a project or internship that will include learning new skills, applying the skills to significant problems, and demonstrating the result to other computer users. Students will be expected to apply the skills that they have learned in a professional manner. (Prerequisites: Competence in the use of microcomputer applications and operating systems

Current Classes

We currently teach CIOS 276 Independent Project each semester. The Independent Project class should be one of the final classes students take for the Information Technology Specialist Program. The purpose of the class is to apply the skills that you have learned in other classes and to get practical hands on experience.

Skill Expectations

Students should be advanced computer users before taking this class. This class focuses on using, applying, and enhancing previously acquired computer skills.

List of Class Competencies

1.      To design a project or find an internship that is appropriate and useful.

2.      To be able to learn new skills and to apply those skills in a work related situation.

3.      To be able to plan and initiate an individual project.

4.      To be able to use a journal to monitor the day-to-day experiences of working and to use those experiences to develop new skills.

5.      To be able to monitor the projects progress and to adjust the projects expectations to reflect new experiences.

6.      To be able to reflect upon and evaluate personnel strengths and weaknesses and to improve personnel competence in providing microcomputer support.

7.      To be able to develop professional contacts and practical experience that will be useful for employment.

8.      To be able to experience the professional expectations of working in a microcomputer support job.

9.      To be able to experience and apply the ethical standards and expectations of a microcomputer support job.

10.  To be able to present the results of your experience so that it will be valuable to others.

11.  To be able to meet ethical and professional expectations of a work situation.


CIOS 282 Cooperative Work Experience

Catalog Description

CIOS 282 (3 Credits) As Demand Warrants
Cooperative Work Experience
On-the-job training related to occupational objectives. Weekly seminar with coordinator required. (Prerequisites: Permission of instructor and 12 credits in CIOS courses.)

Current Classes

We do not currently use this course, but other UA, UAA, and CRA sites use this class to meet the Independent Project requirement of the Information Technology Specialist degress.

Skill Expectations

Students should be advanced computer users before taking this class. This class focuses on using, applying, and enhancing previously acquired computer skills.

List of Class Competencies

1.      To design a project or find an internship that is appropriate and useful.

2.      To be able to learn new skills and to apply those skills in a work related situation.

3.      To be able to plan and initiate an individual project.

4.      To be able to use a journal to monitor the day-to-day experiences of working and to use those experiences to develop new skills.

5.      To be able to monitor the projects progress and to adjust the projects expectations to reflect new experiences.

6.      To be able to reflect upon and evaluate personnel strengths and weaknesses and to improve personnel competence in providing microcomputer support.

7.      To be able to develop professional contacts and practical experience that will be useful for employment.

8.      To be able to experience the professional expectations of working in a microcomputer support job.

9.      To be able to experience and apply the ethical standards and expectations of a microcomputer support job.

10.  To be able to present the results of your experience so that it will be valuable to others.

11.  To be able to meet ethical and professional expectations of a work situation.