The purpose of the Information Technology Specialist program (ITS) is to train students for beginning to intermediate Information Technology positions. The Information Technology Specialist (ITS) program provides students the means to get the education, experience and certification necessary for employment.
Information Technology Skills
Students who earn the Information Technology Specialist Certificate or Degree will learn the following Information Technology skills:
Students will learn to use and support essential office applications including word processing, spreadsheets and databases. Students may also learn to use and support graphics, web design, and desktop publishing applications. Students will be able to apply microcomputer applications to meet specific user needs.
Students will learn essential operating systems skills including installing, upgrading, and troubleshooting multiple operating systems.
Students will learn to diagnose and solve hardware problems, install new hardware, and to recommend and install hardware upgrades.
Students will learn to use, configure, troubleshoot, and install current network technology.
Students will learn to research solutions to hardware, software, and networking problems. Students will develop a method of troubleshooting that can be used to solve practical problems.
Students who earn the Information Technology Specialist Degree or Certificate will learn the following professional skills:
Students will learn to research technology problems, provide technology support, and to learn new technology tools. Students will learn to acquire new skills, independently, in order to keep their skills current.
Students will learn to help other technology users, develop training and maintenance plans and to translate their technical knowledge so that others can use it. Students will also learn to respect and meet the diverse technical support needs of computer users.
Students will learn to document their work, write clearly and appropriately in an Information Technology context, respect userís data, including backup and security, and to think through the ethical consequences of Information Technology decisions.
Students will learn to plan, implement and manage projects. Students will be able to organize, budget, evaluate, and finish projects that meet IT needs.
Students will be able to develop IT skills through our certification programs and our professional development courses. Students who are non-degree seeking will be able to acquire skills that are current and comprehensive. We are constantly adding and revising our courses to meet the professional development needs of the Information Technology field.
Students will need minimum computer knowledge in order to be admitted to the Information Technology Specialist Program. If students do not have minimum skills, they can take the CIOS 150 Computer Business Applications course.
Students will follow the normal UAF admissions process to apply for a degree or certificate. Students will be assigned an advisor, that will work with the student to evaluate skills and develop an individual program design. The advisor will also coordinate the independent project and participate in the certification review committee.
Studentís current computer skills will be evaluated. An individual educational plan will be developed to match student skills and goals. Credit for prior learning will be granted using current UAF procedures.
Students will select courses from the CIOS offerings that match the studentís interests and goals. The program design must be developed with the studentís advisor.
All Information Technology Specialist students will be required to take a core sequence of Microcomputer Operating Systems, Hardware and Software Configuration and Troubleshooting, Networking and Communications, Computer Technical Support, and an Independent Project. No credit for prior learning, with the exception of Microcomputer Operating Systems, will be granted for these classes. The Independent Project class (CIOS 276) should be taken during the final semester of the degree program.
Students will be required to complete an individual project. The project could be an internship, learning a new computer application, or developing a set of new skills not covered in the courses. The purpose of the independent project is to prepare students for the challenges of providing computer support.
All students are required to pass a certification review, which will evaluate a studentís skills. The review includes a portfolio of projects that will be presented to a committee. In addition to the portfolio presentation, students will demonstrate their IT skills by installing or configuring a computer from scratch or troubleshooting computers that are not working. If a student does not pass the certification review, students will need to revise and resubmit the work until it is satisfactory. You must pass the certification review in order to receive the degree or certificate.